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Frequently Asked Questions

1. Is my order confirmed?
Once you have placed an order, you will receive an email on order confirmation. Please contact us through email on if you are unsure.
2. When will you ship my order?
All orders are normally shipped within 2 business days of placing an order. Final delivery varies on bases of shipping location.
3. When will my order get delivered?
All orders are shipped with online tracking number. Express shipping is delivered in 4-7 days worldwide.
4. Where do you ship from?
All items are shipped from Noida, Uttar Pradesh, India.
5. Can I have my order Gift-wrapped?
Yes, you can! Gift wrap option Is available for all orders. You can just email on to inform us about your requirements.
Order Tracking & Cancellation
1. How do I cancel my order?
In order to cancel an entire order or a part of the order, by sending a request on
2. How can I track my order?
An email is sent to you after the order is shipped. It contains the tracking number and details. You can also track your order by clicking on the option Track My Order on our website after logging in.

If you are having trouble reading the emails or if you haven't received any updates, please get in touch with us by dropping an email at
Login and Payment
1. Facing trouble to login?
If you cannot remember your password, Please reset your password using forgot password link on login page.
2. I am not able to place an order?
If you are facing problem in placing an order, please email us on and we will place an order for you.
3. Are payments securely processed?
Payments are securely processed through Debit/Credit cards or Net banking.
Store Credit
1. How to access Store Credit?
Log in to aStudio1980, Using the same email id. Once you have shortlisted the item(s) go to the payment section. The total amount will automatically showcase the price after deducting the store credit amount.
2. How and when will Store Credit be issued?
Once we have received your return order, store credit is issued against the email address given by you while placing the order.
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